Terms of Service | Drishti Publications

Terms of Service

Last Updated: September 2026

Overview

Welcome to Drishti Publications. The terms “we,” “us,” and “our” refer to Drishti Publications.

Drishti Publications operates this website and online store, including all related information, content, features, tools, products, and services available through shop.drishtipublications.com.

Our store is powered by Shopify, which enables us to provide our online shopping services to you.

These Terms of Service, together with any policies referenced on this website, govern your use of our website and your purchase of products from us.

By accessing, browsing, or using our website, or by placing an order, you agree to be bound by these Terms of Service and our Privacy Policy.

Privacy Policy: https://shop.drishtipublications.com/pages/privacy-policy

If you do not agree with these Terms of Service, please do not use our website or services.

1. Eligibility and Account Information

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

When placing an order or creating an account, you may be required to provide information including your name, email address, phone number, billing address, shipping address, and payment details.

You agree that all information provided by you is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

2. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, specifications, editions, language details, and other information.

However, product colours, appearance, packaging, or minor design details may vary slightly depending on your device display, printing variations, edition updates, or publisher changes.

We reserve the right to:

  • Modify product descriptions at any time
  • Update product editions
  • Change pricing
  • Limit quantities available for purchase
  • Discontinue any product
  • Restrict sales to particular locations where necessary

Product availability is subject to stock availability at the time an order is processed.

3. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

Drishti Publications reserves the right to accept, reject, modify, or cancel an order where reasonably necessary.

An order may be cancelled by us in circumstances including:

  • Product unavailability
  • Pricing or listing errors
  • Payment failure
  • Suspected fraudulent activity
  • Incorrect shipping information
  • Operational or logistical limitations
  • Violation of these Terms

If we cancel an order for which payment has already been received, an appropriate refund will be processed in accordance with our Refund Policy.

Customers should review their order carefully before placing it.

Cancellation requests are subject to our Refund and Cancellation Policy.

4. Pricing and Payment

Prices displayed on the website are subject to change without prior notice.

The amount payable will be the amount displayed during checkout at the time the order is placed, including any applicable taxes, shipping charges, discounts, or other fees.

We may offer promotional pricing, discount codes, sale prices, or limited-period offers from time to time.

Such offers may be subject to separate terms and conditions.

You agree to provide accurate and authorized payment information when completing a purchase.

We reserve the right to cancel orders where payment authorization fails or where fraudulent activity is suspected.

5. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Shipping Policy:

https://shop.drishtipublications.com/pages/shipping-policy-drishti-publications

Delivery timelines provided on the website are estimates and may vary depending on customer location, courier availability, public holidays, weather conditions, operational disruptions, or other circumstances beyond our reasonable control.

We are not responsible for delays caused by third-party courier partners or events outside our control.

Customers are responsible for providing complete and accurate shipping information.

6. Order Cancellation, Returns and Refunds

All cancellations, returns, replacements, and refunds are governed by our Refund / Cancellation Policy.

Refund / Cancellation Policy:
https://shop.drishtipublications.com/pages/refund-policy-cancellation-policy

Customers should review that policy before placing an order.

In general, return or replacement requests may be considered where:

  • An incorrect product has been delivered
  • A product arrives damaged
  • A book contains a significant printing or manufacturing defect
  • An item is missing from the order

Eligibility, timelines, evidence requirements, and refund processing are subject to the applicable Refund / Cancellation Policy.

7. Cash on Delivery and Payment Options

Available payment methods may vary depending on the product, order value, delivery location, and applicable store rules.

Cash on Delivery may not be available for all orders or products.

Certain products, including selected merchandise or promotional products, may be available only through prepaid payment methods.

Available payment options will be displayed during checkout.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Text
  • Website design
  • Videos
  • Illustrations
  • Marketing materials
  • Book cover images
  • Trademarks
  • Product descriptions

is owned by or licensed to Drishti Publications, its affiliates, licensors, or respective rights holders.

Such content is protected by applicable intellectual property laws.

You may use the website only for personal and non-commercial purposes.

You may not, without prior written permission:

  • Reproduce website content
  • Republish content
  • Modify or distribute content
  • Sell or commercially exploit content
  • Copy images or graphics for unauthorized commercial use
  • Use Drishti Publications trademarks or branding without authorization

All rights not expressly granted are reserved.

9. Third-Party Services and Links

Our website may contain links to third-party websites, payment gateways, logistics providers, social media platforms, or other external services.

We do not control third-party websites and are not responsible for their content, security, privacy practices, availability, or terms.

Your use of third-party services is subject to the respective third party's terms and policies.

10. Shopify

Our online store is hosted and powered by Shopify.

Shopify provides the e-commerce technology that enables us to offer products and services through this website.

However, purchases made through our store are transactions between the customer and Drishti Publications.

Shopify is not the seller of the products offered by Drishti Publications and is not responsible for the fulfilment, delivery, quality, return, replacement, or refund of products purchased from us.

11. Privacy

Your privacy is important to us.

Personal information collected through this website is handled in accordance with our Privacy Policy.

Privacy Policy:
https://shop.drishtipublications.com/pages/privacy-policy

Information submitted through the website may also be processed by Shopify, payment providers, courier partners, and other service providers where necessary to process orders, provide services, prevent fraud, or comply with legal requirements.

12. Reviews, Feedback and User Content

If you submit reviews, feedback, comments, suggestions, photographs, or other content through our website or official communication channels, you confirm that you have the right to provide such content.

You must not submit content that:

  • Is unlawful
  • Is defamatory or abusive
  • Violates intellectual property rights
  • Contains malicious software
  • Contains misleading or fraudulent information
  • Violates another person's privacy or legal rights

We reserve the right to remove content that violates these Terms or applicable law.

13. Errors and Inaccuracies

Occasionally, information on the website may contain errors, omissions, or inaccuracies relating to:

  • Product descriptions
  • Pricing
  • Offers
  • Availability
  • Shipping charges
  • Product images
  • Delivery estimates

We reserve the right to correct such errors and update information at any time.

Where an error materially affects an order, we may contact the customer, modify the order with customer consent where appropriate, or cancel the order and issue an applicable refund.

14. Prohibited Uses

You may not use our website or services:

  • For unlawful activities
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To transmit viruses, malware, or harmful code
  • To attempt unauthorized access to the website
  • To collect personal information about other users without authorization
  • To interfere with website security
  • To engage in fraud or misleading activity
  • To impersonate another person or organization
  • To scrape or exploit website content for unauthorized commercial purposes
  • To interfere with the operation of our website or services

We reserve the right to restrict or terminate access where these Terms are violated.

15. Suspension or Termination

We may suspend, restrict, or terminate access to the website or related services where reasonably necessary, including in cases involving:

  • Fraud
  • Security threats
  • Misuse of the website
  • Violation of these Terms
  • Illegal activity

Termination does not affect rights or obligations that arose before termination.

16. Disclaimer

We make reasonable efforts to maintain accurate and reliable information on the website.

However, except where required by law, we do not guarantee that:

  • The website will always be uninterrupted
  • The website will always be error-free
  • All product information will always be completely free from typographical errors
  • Third-party services will always remain available

Products and services are provided subject to applicable consumer protection laws.

Nothing in these Terms is intended to exclude rights that cannot legally be excluded under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Drishti Publications and its affiliates, officers, employees, agents, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products purchased through it.

This limitation does not apply where liability cannot legally be excluded or limited.

18. Indemnification

You agree to indemnify and hold harmless Drishti Publications, its affiliates, officers, employees, agents, service providers, and licensors from claims, liabilities, damages, or expenses arising from:

  • Your violation of these Terms
  • Your unlawful use of the website
  • Your infringement of another person's rights
  • Your misuse of the services

This provision applies only to the extent permitted under applicable law.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

20. Entire Agreement

These Terms of Service, together with our policies and any other terms expressly applicable to specific promotions or services, constitute the agreement governing your use of this website.

Failure by us to enforce any provision of these Terms does not constitute a waiver of that provision.

21. Governing Law and Jurisdiction

These Terms of Service are governed by the applicable laws of India.

Subject to applicable consumer protection laws and other mandatory legal provisions, disputes relating to these Terms, use of the website, or purchases made through the website will be subject to the jurisdiction of the competent courts in New Delhi, India.

22. Changes to These Terms

We may update or revise these Terms of Service from time to time.

The latest version will always be available on this page.

Changes will become effective when published on the website unless otherwise required by applicable law.

Continued use of the website after changes are published constitutes acceptance of the revised Terms, subject to applicable law.

23. Contact Information

For questions regarding these Terms of Service or your use of the website, please contact:

Drishti Publications
Website: https://shop.drishtipublications.com/pages/shipping-policy-drishti-publications
Email: care@groupdrishti.in
Customer Support: +91 87501 87501
Head Office: 21, Pusa Road, WEA, Karol Bagh, New Delhi – 110009, India